About IMAP, POP3, and Mail
Servers
Learn the advantages and disadvantages of using IMAP and
POP3 servers, so you can choose the right service to access your messages.
Netscape Messenger can work with two different types of
servers: IMAP and POP3. If your server supports both type of message storing, these
descriptions may help you choose which you want to use:
Internet Message Access Protocol (IMAP)
Advantages: Keeps messages individually on your
server. When you open your inbox, you download message headers only. When you open a
message, it's then downloaded to your local computer, so startup time is faster. Also,
because messages are stored on the server, and changes are copied back from your local
computer, you always have access to an updated mailbox.
Disadvantages: Unless you copy your messages to your
local computer, if your connection to your server goes down while you're working, you must
reestablish a connection before accessing messages, even though you can browse the
headers. Connect time can be longer because you must either be connected while you are
browsing your messages, or you must reconnect every time you access a message you haven't
read.
Post Office Protocol (POP)
Advantages: Copies messages to your local computer all
at once after you connect to your server. If your connection goes down while you're
working, you have your messages.
Disadvantages: You must synchronize your local inbox
with your server's mailbox. This can result in downloading new messages over and over (if
you save your messages on your server), each time you connect, or can result in messages
residing on computers you've previously used, but to which you may not currently have
access. The end result is you are sometimes unable to access all your messages when you
need to.
Using the Mail & Discussion Groups Wizard (Windows only)
Use the Mail & Discussion Groups Wizard to help set
required preferences for receiving and sending messages. You must provide settings for all
preferences in all Mail & Discussion Groups Wizard panels.
If at any point you do not know what the correct setting is,
review the account information provided by your Internet Service Provider (ISP) or by your
system administrator.
To use the Mail & Discussion Groups Wizard:
- Provide a name or your password by clicking the text-entry
area and typing in the characters exactly as reported to you. Be sure to match all
characters, including upper and lower case.
- You can move through the panels without disturbing settings
you have provided. To move from panel to panel, click Forward or Back.
- To dismiss the Mail & Discussion Groups Wizard:
- Save and use settings you have provided or changed by clicking
Finished.
- Abandon changes you have made since bringing up the Mail &
Discussion Groups Wizard and restore the previous settings by clicking the close box in
the upper-left corner of the Mail & Discussion Groups Wizard Window.
- Test your settings by clicking Get Msg on the toolbar
of a Message List window, such as your inbox. If your settings are all correct, your inbox
either receives new messages or reports that there are no new messages.
Preferences Set
with Mail & Discussion Groups Wizard (Windows only)
The Mail & Discussion Groups Wizard asks you to provide
settings for preferences that have not been preset. If a setting has not been provided, or
you do not know it, you must exit the Mail & Discussion Groups Wizard and consult your
ISP or site's help desk.
Preference settings the Mail & Discussion Groups Wizard
needs to know are:
- Your user name on the mail server that delivers (POP) or
stores (IMAP) your messages. If you are using an Internet Service Provider (ISP), use your
login name for your ISP account.
Example: bongo
- Your password on the mail server that delivers your messages
or makes your messages available. If you are using an ISP or some other system that
requires logging in, provide the password you use when you log in.
- Your return address, which should have been supplied to you
with your ISP account information or through your system administrator. Your return
address is usually your user name combined with your site and domain names.
Example: bongo@drums.org
- Your real name, which Netscape Messenger automatically
includes with your user name when you send a message. This could also be your pen name.
Example: Chris King
- The name of the mail server that delivers your messages, and
whether it is an POP3 or IMAP server. Mail server name and type of mail delivery should be
part of your account information you received from you ISP representative or from your
system administrator.
POP3 servers download messages in their entirety.
After downloading messages, you can disconnect and still read your messages; however, your
local inbox, especially if you use multiple machines, can become out-of-sync with the
spool on your server. This can cause messages to be unavailable, if you've downloaded them
to machines to which you do not have constant access.
IMAP servers download message headers only and store
your messages individually on your mail server. When you open a message, you access the
message on the server. This helps to you to maintain a single mailbox and eliminates many
synchronization problems. However, IMAP requires longer connect time, if you are using a
dial-up connection.
- The name of the mail server that sends your messages, which is
also known as your SMTP host. The name of your SMTP host may not have been reported to you
in your ISP information or by your system administrator. In most cases your SMTP host is
the same as your POP3 or IMAP host.
- Name and path of your local folders.
About Accessing Messages
To read a message in your inbox or some other mail folder,
you must:
- Open the folder in which the message resides, such as your
inbox.
- elect messages from the message list.
- Open the message in the message panel, or by opening a Message
window.
Selecting Messages
from the Message List
Each Message in a message list is represented by a message
header summary. A message header summary consists of pieces of information that can help
you in identifying determining how to handle the message.
- To select a message and make it the current message, click its
message header summary.
- To select multiple messages, hold down the Control key
(Windows) or the Command key (MacOS) while clicking each summary or while dragging the
cursor over multiple summaries.
Using
the Message Panel
When the message panel is open, it displays the body of the
current message and enables you to access inline message attachments.
- Open and close the message panel by clicking the message panel
control on the lower left of the Message List window:
- Use the opened message panel to display the next or previous
message by clicking Next on the toolbar or by selecting Previous from the Go
menu, respectively.
- If you have a single message selected, the message panel
displays the next or previous message from the message list.
- If you have multiple messages selected, the message panel
displays the next or previous message from your selection.
Displaying Messages in
Message Windows
To open a message in its own message window, double-click the
message's summary in the message list.
To display multiple messages simultaneously, each in its own
Message Window:
- Hold down the Control key (Windows) or the Command key (MacOS)
while clicking message summaries in the message list. (Please use this feature with
caution. Opening too many windows can cause performance problems.)
- From the File menu choose Open.
Using a Message Window
After opening a single message in a Message Window, you can
display other messages in the current folder.
- To view the next message, click Next on the Message
Window toolbar.
Details:
- Next depends on how you sort messages in your current
folder, which messages are visible, and whether you are navigating through a selected list
of messages or the entire folder.
- If you aren't viewing a selected list of messages, and you
sort messages by date and hide read messages, the next message is the most recent unread
message following your current message.
- If you are navigating a selection list, Next only
displays sequential messages in your selection list and follows the order in which you
sort the current folder.
Printing Selected Messages
You can print a message from the Message window, or from the
Message List window, if the message panel is open and the message you want to print is
being displayed.
To print the currently displayed message, click the Print
button on the toolbar.
Updating Your Message List
To download new messages into your inbox (POP3) or to update
your message list so you can see new messages, from your inbox or any Message List window,
click Get Msg, which is the left-most button on the toolbar.
Even though you can update your inbox when it's not
displayed, unless you have mail filters that automatically file your new messages, the
only folder that receives new messages is the inbox.
Determining If New
Messages Have Arrived
The Mailbox button on the component bar can alert you
that new messages have arrived on your server. Netscape Messenger checks your server
periodically. After finding new messages, the Mailbox button displays a green dot.
About Composing
Messages
Learn how to compose and send messages.
You can send a message using any of the following methods:
- Use a New Message Window to create and send a new message or
reply. To bring up a New Message Window:
- From any Netscape Communicator Window, open the File
menu and choose New Message.
- While displaying a message in a Message or Message List
window, click Reply on the toolbar and choose from the Reply menu.
- From the results of a directory search, select from the
matching entries and click Compose Message.
- From the Address Book window, select an address book card and
click New Msg.
- Forward a message you've received.
- Automatically send a file through the use of a message filter.
Using the New Message Window
Use the New Message Window to address, compose, and send
email and Collabra messages. The New Message Window contains the following tools:
- Toolbar, which has the following buttons:
- Send
- Quote
- Address
- Attach
- Spelling
- Save
- Security
- Stop
- ddress List Tab to create or edit the address list.
- Attachments List Tab to attach files to your message by using
drag and drop.
- Message Options Tab to request a return receipt, override
default message priority (Windows only), prevent encryption, prevent attachment of your
digital signature, and override the default character set labeling.
- Subject area to create and edit the subject.
- Composition area, which contains either a simple text-entry
area for composing a plain-text message, or Netscape Composer for composing HTML messages.
Addressing a Message
While composing a message in the New Message Window, you can
add, edit, or delete items from the address list. An item in the address list can be an
email address, a nickname, a mailing-list name, or the name of a discussion group.
Adding Addresses to the Address List
To add addresses to the address list of your current
composition, you can use either or both of the following methods:
- Select addresses from the results of a directory service or
address book search.
To launch a directory search, click Address on the
toolbar.
- Click the Address List tab and use your keyboard to type in
addresses:
- Click the Recipient button and from the resulting menu
choose a recipient type.
- Click the blank line to open it for editing.
- Type addresses, using a space to separate a new address from
the previous. All addresses typed on a single line obtain the current recipient type for
that line. Press Return to close the line. Multiple addresses will be converted to
individual lines.
Recipient Types and What They
Mean
An address in an address list can have one of the following
recipient types:
| To |
Primary recipients of your message. |
| CC |
Carbon Copy, for secondary recipients. |
| BCC |
Blind Carbon Copy, for secondary recipients not
identified to the other recipients, including those in the CC list. |
| Group or Discussion |
Posting to a discussion group. |
Editing Addresses in the Address List
To edit addresses in the address list of your current
composition
- With your cursor, select part or all of an address you want to
edit.
- Type your correction and press Return.
To change an address's recipient type, click the Recipient
button and from the menu choose a different recipient type.
Deleting Addresses from the Address List
To delete addresses from the address list of your current
composition
- With your cursor, select part or all of an address you want to
delete.
- Press Delete to remove the selection. If the line is
now empty, to delete the empty line, press Delete again.
Quoting Original Text
While you are composing a reply in a New Message Window, you
can include text from the original message.
- Include text from a message to which you are replying by
clicking Quote on the toolbar of the New Message Window.
- Stop the inclusion of text at any point by clicking Stop
on the toolbar of the New Message Window.
Details
Text from the original message appears in your composition
according to font and color preference settings for quoted text. Use the Compose pane of
Mail & Groups Preferences to customize these settings.
To quote original text automatically when you reply to a
message, set preferences for the quoting of original text. Use Mail & Groups
preferences to change your setting.
Turning Encryption On or
Off
You should set security preferences that govern all messages
you send. However, if you want to override these preferences for a particular message, you
can turn message encryption on or off:
- Click the Message Options tab, located to the left of
the Addressing Area.
- Click Encrypted to turn encryption on or off.
There are many reasons why you may not be able to send
encrypted mail. If you cannot send encrypted mail, contact your system administrator.
You can set Security Preferences in the Messenger panel of
the Security Info window.
See Also
Looking up Addresses
through a Directory Service
To lookup an email address for someone you want to send a
message to, you can use address lookup services, if they are available where you are
working.
To search an address book or directory lookup service:
- From the Edit menu of any Folder, Thread, or Message
window, choose Search Directory.
- Use the Search dialog to:
- Provide keywords for which to search.
- Choose the type of information to which your keyword relates.
- Choose an address book or lookup service in which to search.
Using
the Search Dialog Box to Lookup Addresses
To use the Search dialog to search through address books or
address-lookup services, follow these steps:
- Focus your search by pulling down the folder list and choosing
an address book or lookup service.
- Pull down the type list and choose the address book
information type in which you'd like to match your keyword.
- Pull down the condition list and choose a search condition.
- Enter the keyword in the text entry area to the left of the
type and condition lists.
- If you want to provide an additional keyword, which enables
you to conduct a more detailed search, click More.
- Enter an additional keyword type, condition, and keyword.
- Click Search to launch your search.
Details
The search results area displays a list of address entry
summaries that match your search.
Saving a
Message Draft
You can save an email message as a draft if you need to stop
composing a message without losing your work. This allows you to open the draft later so
you can finish composing and send the message.
To save a message draft:
- While in the New Message window, from the File menu,
choose Save Draft. The draft is saved in your Drafts folder.
Differences Between Save Draft and Save As
When you choose Save Draft, you save the message to a
special folder in your Local Mail directory, and Messenger treats the draft as a message.
When you choose Save As, you save the message as a text file on your computer.
Troubleshooting
If you have saved a message and it doesn't appear in the
Drafts folder, you may have chosen Save As instead of Save Draft. In this
case, follow these steps:
- Use your computer's find utility to search for the
message.
- Open the message and copy its contents.
- In Messenger, from the File menu, choose New Message.
- Paste the content of the copied message into the New Message
window.
Note for IMAP server users: A draft is written to the
server, not to your local disk. Therefore, if the message is large or your connection is
slow, the saving and retrieving process may take slightly longer than expected.
Note on encryption: If you send encrypted messages,
the message you save as a draft is not encrypted.
See Also
What's Next?
Reusing a Message Draft
To retrieve, finish, and send an email message draft:
- Open the Drafts folder located in your Local Mail tree.
- Select the draft you want to use, and open it by either:
- Double clicking the draft
or
- Selecting the draft, then choosing Open Messagefrom the
File menu
See Also
Using the HTML Mail
Question Dialog
The HTML Mail Question dialog comes up when you try to send a
message to someone who does not want to receive HTML messages or when Messenger cannot
determine whether your recipient can display HTML messages. If you are in doubt as to what
to do, sending plain-text only is the most efficient type of message to send.
Click Recipients to record settings for your current
message's recipients.
Using the
Recipients Panel
Use the Recipients panel to remember whether your current
recipients prefer HTML messages. Use the tools of this dialog to move recipients from one
column to another.
Once you set a recipient's HTML preference, you won't see the
HTML Mail Question dialog again unless Messenger is uncertain about any of your
recipients' HTML preferences.
About Attachments
Learn how to send, view, and save attachments in
Messenger.
Attachments are files that are sent along with email
messages. If email messages were paper memos, attachments would be files that you fastened
to the memo with a paper clip. You can attach web pages, sound files, image files, and
executable files. You can attach files and web pages from any New Message window.
In messages that you receive, you can view image files and
web pages either inline (displayed in the body of a message) or as links. Messenger
represents other types of files, such as sound files and executable files, as links. You
can save all types of attachments for later use.
Attaching a File
You can attach a file to an outgoing email message while in
the New Message window. To attach a file to a message, follow these steps:
- From the File menu, choose Attach; then choose File.
- In the dialog that appears, select the file you want to attach
and click Open.
The file's icon and name appear in the Attachments List.
While in a New Message window, you can also drag and drop
files into and out of the Attachments List:
- Find the file you want to attach; then drag the file's icon to
the attachments list.
The file's icon and name appear in the attachments list.
Attaching a Web Page
You can attach a web page to an outgoing email message while
in the New Message window. To attach a web page to a message, follow these steps:
- From the File menu, choose Attach; then choose Web
Page.
- In the text box, enter the URL of the web page you want to
attach.
- Click OK. (On the Mac OS or Unix, click Attach.)
The icon and title of the web page you have attached appears
in the attachments list.
While in a New Message window, you can also drag and drop web
pages into and out of the attachments list:
- Go to the web page you want to attach; then drag the location
icon, located next to the URL, to the attachments list.
The page's icon and title appear in the attachments list.
Viewing Attachments
In messages you receive, you can view image and web page
attachments either inline (displayed in the body of the message) or as links.
- To view image and web page attachments inline, from the View
menu, choose Attachments, then choose Inline.
- To view image and web page attachments as links, from the View
menu, choose Attachments, then choose As Links. Or, click the paper clip
icon in the message header of any message containing an attachment.
Saving an Attachment
How you save a received email attachment depends on its type.
Saving Inline Image Attachments
- Right-click the image. (On the Mac OS, click the image and
press the mouse button.)
- From the pop-up menu, choose Save Image As.
Saving Attachments That Appear as Links
- Right-click the attachment's link. (On the Mac OS, click the
attachment's link and press the mouse button.)
- From the pop-up menu, choose Save Link As.
Saving Attached Web Pages
To save an attached web page, follow these steps:
- From the View menu, choose Attachments, then
choose As Links.
- Right-click the link. (On the Mac OS, click the link and press
the mouse button.)
- From the pop-up menu, choose Save Link As.
Opening an Attachment
How you open a received email attachment depends on the
attachment's type. To open an attachment, follow these steps:
- If you haven't already done so, from the View menu,
choose Attachments, then choose As Links.
- Click the attachment's link.
- Image and web page attachments open in a Navigator window.
When you open other types of attachments, Messenger gives you two options from which to
choose:
- Opening the attachment in its native application (such as a
word processing application)
- Saving the attachment to your computer
About Deleting
Email Messages
Learn how to delete messages from your inbox and other
mail folders.
Messenger enables you to delete messages in two different
ways, depending on whether you use IMAP or POP3 to access your messages.
Click one of the following topics for more information:
If you don't know whether you use IMAP or POP3, check your
settings in the Mail Servers panel of Mail & Groups preferences.
Deleting IMAP Messages
If you use IMAP to access your messages, Messenger offers you
two ways to delete them:
- Mark messages for deletion and then compress folders to purge
all those messages you've marked.
- Move messages to the trash folder, then empty the trash.
Choosing How You Delete IMAP Messages
If you use IMAP to access your messages, you can choose how
to delete messages.
Here is Messenger's default behavior:
- When you select a message and click Delete, Messenger
marks the message for deletion.
- To delete the message permanently from your inbox or folder,
you compress your folders.
However, you can set a mail server preference so that
Messenger handles deletions in the following way:
- When you select a message and click Delete, Messenger
moves the message to the trash folder.
- To delete the message permanently, you empty the trash.
To use the trash folder to delete messages, you must set the
mail server preference Move deleted messages into Trash.
Marking and Unmarking IMAP Messages
To delete messages when you are using IMAP, begin by marking
them for deletion:
- From the message list, select messages you want to delete.
- Click Delete on the toolbar. This marks messages for
deletion, but doesn't actually remove them until you compress your folders.
To unmark messages and prevent them from being deleted:
- From the message list, select messages that you marked for
deletion.
- Click Delete on the toolbar. This unmarks selected
messages, so they aren't deleted when you compress your folders.
Warning: Before following the next step, be certain to
unmark messages you've decided to keep. You cannot restore deleted messages after carrying
out this step.
To permanently remove the messages you marked for deletion,
open the File menu and choose Compress Folders.
Moving Email Messages to the Trash
If you use POP3 to deliver your mail, or if you use IMAP and
have set up Messenger to use the trash folder when handling deleted messages, follow these
steps to delete messages from your inbox or other folders:
- In the message list, select the messages you want to delete.
- Click Delete on the toolbar.
To permanently delete messages in your trash folder, you must
empty the trash.
Recovering Email Messages from the Trash
To recover messages from the trash:
- Open your trash folder in either of these ways:
- Pull down the folder menu at the top of the message list and
select Trash.
- In the Message Center window, double-click the trash folder
entry in the folders list.
- The message list window displays the contents of the trash
folder. Select the messages you want to recover.
- Click File on the toolbar and choose a folder to which
you want to restore the selected messages.
Emptying the Trash
If you use a trash folder to handle deleted email messages,
to delete messages permanently, you must empty the trash.
Warning: Before you empty the trash, be sure to
recover messages you may not want to delete.
To empty the trash, open the File menu and choose Empty
Trash Folder.
About the Address Book
Use an address book to store and maintain information about
individuals and to create mailing lists and nicknames.
After creating entries in an address book, you can use
address book entries to look up information about your personal contacts, such as email
addresses and phone numbers. You can also access system-wide address books if they are
available at your location.
Use the Address Book window to create, store, and edit
address book entries. An address book entry stores names, postal addresses, email
addresses, phone numbers, and other information about an individual, such as whether the
recipient prefers plain-text or rich-text messages.
You can also use an address book to associate a number of
email addresses with a single nickname, which becomes a mailing list.
Adding a Card to Your Personal Address Book
To create an address book entry for an individual, follow
these steps:
- From the toolbar of the Address Book window, click New Card,
which brings up the New Card dialog.
- Use the New Card tab dialog to enter information to store in
the address book entry.
- In the New Card dialog:
- To add your entry to your address book, click OK.
- To dismiss the New Card dialog without adding your current
entry to your address book, click Cancel.
Using the New Card Tab Dialog
To enter or edit a real name, email address, nickname, and
special notes associated with an address book entry, or to add or change whether a
recipient prefers to receive messages formatted in HTML, use the General tab of the New
Card dialog.
- In the New Card dialog, click General.
- Provide the subject's real first and last names.
- Enter or edit the subject's email address. If you do not know
the subject's email address, refer to Looking up Email Addresses.
- Enter a nickname for the subject's email address. A nickname
can be any name you choose. You can use this instead of the subject's email address when
sending a message.
- Record special notes by typing the notes into the Notes area.
Notes are for your convenience and have no direct function.
- Choose HTML if the subject prefers to receive HTML. If you do
not have HTML chosen, the subject receives the unformatted text of your message
composition.
- Click another tab to change or enter more information. To add
your current entry to the current address book, click OK. To dismiss the New Card
dialog without changing the address book, click Cancel.
Using
the New Card Contact Tab Dialog
To enter or edit the company name, professional title, postal
address, and phone and fax numbers in an address book entry, use the Contact tab of the
New Card dialog.
- In the New Card dialog, click Contact.
- Provide the name of the subject's company, the subject's
professional title, and the subject's postal address.
- Provide the subject's work phone number, fax number, and home
phone number.
- Click another tab to change or enter more information. To add
your current entry to the current address book, click OK. To dismiss the New Card
dialog without changing the address book, click Cancel.
Using the New Card Netscape Conference Panel
To enter or edit the Conference address, and whether the
individual uses a 411 Server or a Conference host, use the Netscape Conference tab of the
New Card dialog.
- In the New Card dialog, click Netscape Conference.
- Enter the subject's Conference Address.
- Choose 411 Server if the subject uses a 411 Server as
the Conference server. Choose Conference Host if the subject uses a Conference host
other than 411.
- Click another tab to change or enter more information. To add
your current entry to the current address book, click OK. To dismiss the New Card
dialog without changing the address book, click Cancel.
Adding a Mailing List to
Your Personal Address Book
To create a mailing list and add it to your address book:
- Click New List on the toolbar of the Address Book
window to bring up the Mailing List dialog.
- Use the Mailing List dialog to give a name to your mailing
list and to add email addresses to it.
Using the Mailing List Dialog
To use the Mailing List dialog to create or edit a mailing
list:
- Enter or edit the list name. This is the primary name for the
mailing list, and the name you use like an email address when sending mail to the members
of the list.
- Optionally, you can provide a list nickname. You can use the
list nickname as you would the list name.
- Enter a description. The description you provide hear appears
in the message headers similar to a recipients real name.
- Add a member to the list by clicking an empty line in the
address list and typing the email address of a member. You can add other list names and
nicknames to the list too. Remove a member from the list by clicking the member's entry in
the address list, then clicking Remove.
- To add the list to the current address book, click OK.
To dismiss the New Card dialog without changing the address book, click Cancel.
Looking Up and Using
Addresses from Address Books
Use the Address Book Window to lookup email addresses and
other information from address books and address lookup services.
To lookup an email address by using the Address Book, follow
these steps in order:
- From the Communicator menu of any window, choose Address
Book.
- Use the Address Book window to search through your address
books.
Searching
an Address Book
To search address books for information about individuals and
mailing lists, follow these steps:
- In the keyword entry area, enter a word for which you want to
search.
- From the address book section list, choose an address book or
lookup service in which to search.
- Click Search.
Details:
When deciding on a keyword to enter for a search, try to be
as precise as possible. General keywords are real names, but they can also be professional
titles, corporate names, phone numbers, or other contact information. After deciding on a
keyword, be sure to choose the type of information your keyword needs to match. For
example, when searching for a keyword "Pat," be sure to choose "Name"
from the search selection list.
The address book search engine displays a list of entries
that match your search criteria. This list is called the address book summaries list.
Using the Address Book
Summaries List
To use the Address Book summaries list to select entries you
want to open or use, follow these steps:
- Select address book entries:
- Click a summary to select the associated address book entry.
- Select multiple entries by holding down the Control key while
clicking a summary you want to add to your selection.
- Select all the listed summaries by going to the File menu and
choosing Select All.
- Open a composition addressed to the email addresses of
selected entries by clicking Compose, which is on the Address Book toolbar.
Importing an Address
Book
If you previously used another version of Messenger, you may
have an older address book that you wish to import into Messenger. Perhaps your company
may have a corporate address book that you would like to merge with your personal address
book. When you import another address book and add it to your own, Messenger does not
overwrite entries in your address book, it simply adds entries.
To import an address book file:
- From the Communicator menu, choose Address Book.
- From the File menu, choose Import and click Open.
- Find the address book you wish to import. Address book files
are usually followed by the extension .ldif.
- Click Open.
Exporting an Address
Book
You can save your address book to use it off-line or on
another computer.
To save an address book:
- From the Communicator menu, choose Address Book.
- From the File menu, choose Save As.
- Use the dialog box to save the address book file.
About Message Folders
The following tasks involve organizing and maintaining
message folders:
- Filing messages to folders
- Compressing message folders
- Emptying the Trash folder
- Clearing your Sent folder
Filing Messages
To file messages from your Inbox to another folder, or from
one folder to another:
- Create the folder.
- Move selected messages into the folder.
Creating a Message Folder
To create a message folder:
- Open the New Folder dialog:
- In either your Message Center folder window, or in a message
list window, from the File menu, choose New Folder.
- Or, click New Folder on your Message Center folder
window toolbar.
- In the New Folder dialog box, enter a name for your new
folder.
- Click OK.
Opening a Message Folder
To open a message folder and display its message list:
- Open the Message Center folder window by going to the Communicator
menu and choosing Message Center.
- In the folder list, double-click the folder you want to open.
When you open a message folder, the folder's message list is
displayed in a Message List window.
Moving Messages From One Folder to Another
You can move messages from one folder to another by using
either of these methods:
- Select messages in the message list, click File on the
toolbar, and choose a folder.
- Drag messages from the message list and drop into a folder in
the folder list.
Dragging and Dropping
Messages
To drag and drop messages from one folder to another:
- Open the folder in which the messages currently reside.
- In the Message List window, open the folder panel and display
the folder to which you are filing.
- In the message list, select the messages you want to file, and
drag them to the folder displayed in the folder list.
Searching
Folders or Discussions for a Message
To search a folder for specific messages, follow these steps:
- Open the Search dialog from any Folder, Message List, or
Message Window by going to the Edit menu and choosing Search.
- Use the Search dialog to:
- Provide keywords for which to search
- Specify which parts of messages you want to search
- Specify a folder in which to search
- Launch the search
- Select from a list of matches
Using
the Search Dialog to Find Messages
To use the Search dialog to search mail folders or
discussions for specific messages, follow these steps:
- Pull down the folder list and choose where you want to focus
your search.
- Pull down the type list and choose the part of the message in
which you'd like to match your keyword.
- Pull down the condition list and choose a search condition.
- Enter the keyword in the text entry area to the left of the
type and condition lists.
- If you want to provide an additional keyword, which enables
you to conduct a more detailed search, click More.
- Enter an additional keyword type, condition, and keyword.
- Click Search to launch your search.
Renaming an Existing Folder (Windows only)
To rename an existing folder:
- Open your Message Center. To open the Message Center window,
from the Communicator menu, choose Message Center.
- In the Message Center window, select the folder you want to
rename.
- From the Edit menu of the Message Center window, choose
Folder Properties.
- Use the Filter Properties dialog to change the name of the
folder.
Using the
Folder Properties Dialog (Windows only)
Use the Folder Properties dialog to change the name of a
folder and to view information about the folder's contents.
To change the name of the folder, select the current folder
name and type a new name.
About Filtering Messages
To automatically handle messages that match criteria you set,
create and maintain a mail filters list by using the Mail Filters dialog.
To bring up the Mail Filters dialog, from the Edit
menu, choose Mail Filters.
Using the Mail Filters Dialog
Use the Mail Filters dialog to manage your list of filters.
- To create a filter, click New, which brings up the
Filter Rules dialog.
- To edit a filter:
- In the filter list in the upper left, click the filter's name.
- Click Edit, which brings up the Filter Rules dialog.
- To delete a filter:
- In the filter list in the upper left, click the filter's name.
- Click Delete.
Activating and Deactivating Filters
To activate or deactivate a filter, use the check column of
the filters list:
- To activate a filter in the filters list, click the dot to the
right of the filter name. When you click the dot, it changes to a check.
- To deactivate a filter in the filter list, click the check to
the right of the filter name. When you click the check, it changes to a dot.
Changing Filter Precedence
To change the order in which filters are applied, which is
called filter precedence:
- In the filter list, click a filter's name.
- To increase the precedence of the filter, click the Up arrow.
To decrease the precedence of the filter, click the Down arrow.
Logging Filter Activity
To log filter activity, which can help to debug filtering:
- Click the checkbox Log Filter Use.
- To display the filter log, click View log.
Saving the Current Filter List
- To save the current state of your filters list, including
filter activation and logging, click OK.
- To abandon changes and close the dialog, click Cancel.
Using the Filter Rules Dialog
Use the Filter Rules Dialog to edit or define an action you
want a filter to perform and the type of messages to which you want to apply the action.
To use the Filter Rules dialog:
- Provide or edit the name of a filter in the Filter name
box. All filters must have a name.
- Provide conditions for matching messages. The filter action
applies to all messages that match conditions you set here.
- Assign an action for the filter to perform:
- To automatically file messages to a folder, click Move to
Folder and select a target folder from the folder list.
- To automatically set the message priority, click Change
priority and select from the list of message priorities.
- Automatically mark the message read by clicking Mark read.
- Automatically move the message to the Trash by clicking Delete.
- Activate the filter by clicking On.
- Save the filter and its rules, and return to the Filters
Dialog by clicking OK. To abandon changes made to the filter rules, and return to
the Mail Filters dialog, click Cancel.
About
Setting Mail & Groups Preferences
Learn how to configure and personalize Messenger by
setting Mail & Groups preferences.
To bring up the Mail & Groups Preferences dialog:
- From the Edit menu and choose Preferences.
- After opening the Preferences dialog, use the list on the left
to open the Mail & Groups Preferences menu.
Using the
Mail & Groups Preferences Dialog
Use the main pane of the Mail & Groups Preferences dialog
to customize how message text is displayed and to configure how you use the Message List
and Message Windows.
Customizing Fonts for Message List and Message Windows
- To change how quoted text appears in message replies:
- Choose one of the styles listed in the Style box -
Regular, Italic, Bold, or Bold Italic.
- Choose one of the sizes from the Size box - Regular,
Bigger, or Smaller.
- Choose a color by clicking the Color box, which brings
up the Color dialog.
- When choosing between fixed-width or variable-width fonts, you
may find a fixed-width font is more suitable if you routinely receive messages with
complex, plain-text formatting. Variable-width fonts conserve space and are easier to
read.
Configuring Reuse of Message List and Message Windows
- To display all Message Lists (discussion threads) in a single
Message List window, check Reuse message list window . Otherwise, if you want to
open a new Message List window each time you open a mail folder or discussion group, clear
the checkbox by clicking it.
- To display all messages in a single Message window, check Reuse
message window .Otherwise, if you want to open a Message window each time you open a
message, clear the checkbox. Without Reuse set, be careful when opening multiple
messages at once.
Enabling sound alert for new messages
To be notified by sound each time you receive new mail, check
Enable sound alert when messages arrive.
To dismiss the preferences dialog:
- Click OK to save all the changes you've made to all
preferences since bringing up the preferences dialog.
- Click Cancel to abandon all changes you've made to all
preferences since bringing up the preferences dialog.
Setting Mail & Groups
Preferences for Your Identity
To set Mail & Groups Preferences that identify you by
your user name, real name, and whether you prefer to receive HTML messages, use the
Identity panel of the Mail & Groups Preferences Dialog.
To bring up the Mail & Groups preferences dialog:
- From the Edit menu of any Communicator window, select Preferences.
- In the canonical list on the left side of the Preferences
dialog, click Mail & Groups.
Using the Mail & Groups Preferences Identity Panel
- To specify or change your real name, which is included in
message headers along with your user name, type your real or invented name in the Your
name text-entry area.
- To specify or change your email address, which is included in
your outgoing messages' headers, use the Email address text-entry area.
- To specify or change your return address, which is included in
your outgoing messages' headers and used by recipients when replying, use the Reply-to
address text-entry area. If your Reply-to address is identical to your email address,
you do not need to provide your return address.
- For PC and Unix users, to automatically append a plain-text
signature file to all outgoing messages, in the Signature file text-entry area,
enter the absolute path to your signature file. Click Browse to use a file browser
to locate your signature file and automatically provide its path.
- To automatically attach your own signature file to all
outgoing messages (PC and Unix only), check the associated checkbox. To create or edit a
signature card for yourself, click Edit Card to open up the Edit Card dialog.
- For Macintosh users, check Use Internet Configuration
system to automatically establish the connection between Communicator and a remote
server.
- To dismiss the preferences dialog:
- Click OK to save all the changes you've made to all
preferences since bringing up the preferences dialog.
- Click Cancel to abandon all changes you've made to all
preferences since bringing up the preferences dialog.
Creating a Personal
Card
To create a personal address book card that contains personal
information about yourself you want to attach to your outgoing messages, follow these
steps (PC and Unix users only):
- From the Edit menu of any Communicator window, select Preferences
to open the Preferences dialog.
- Under the canonical list to the left, under Mail &
Groups, click Identity.
- On the Identity pane, click Edit Card.
Using the Edit Card Dialog
Use the Edit Card dialog to create your own personal address
book card. Your personal card contains personal information about yourself . You can
attach your personal card to your outgoing messages.
- To enter or update your real name, email address, nickname,
and special notes associated with your card or to add or change whether you prefer to
receive messages formatted in HTML, use the Name tab on the Edit Card dialog.
- To enter or update your company name, professional title,
postal address, and phone and fax numbers in your address, click the Contact tab on
the Edit Card dialog.
- To specify the name of your Conference Host server, use the Netscape
Conference tab on the Edit Card dialog.
Using the
Edit Card Name Panel
Use the Name panel on the Edit Card dialog to:
- Provide your real first and last name.
- Enter or update your email address.
- If you like, enter a nickname for yourself using any name you
choose that someone could use to reply to you instead of your email address.
- Record special notes by typing them into the Notes area. Notes
are for your convenience and have no direct function.
- Choose HTML if you prefer to receive messages in HTML format.
If you do not choose HTML, you receive messages as plain-text, even if the messages were
composed with HTML.
Using the Edit
Card Contact Panel
Use the Contact tab on the Edit Card dialog to enter or
update personal contact information that you want to appear on your personal card. All
fields are optional, so you can provide as much or as little information as you like.
Contact information contained in address book cards is searchable by those using directory
services.
Using the
Edit Card Conferences Panel
Use the Conferences panel on the Edit Card dialog to enter or
update the information on your signature card that specifies your Conference address and
whether you use a 411 Server or a Conference host.
Enter your Conference Address by choosing one of the
following selections from the pick list:
- Choose a listed server such as Netscape Conference Host DLS
Server.
- Choose Specific DLS Server, if you use a DLS server not
listed. Then use the lower text box to enter the server name and domain name.
- Choose Hostname or IP address if you use a Conference
host other than a DLS server. Then use the lower text box to enter either of the
following:
- server name and domain name
- a numerical IP address
Setting Mail & Groups
Preferences for Composing Messages
To set Mail & Groups Preferences that control how the
Composition Message window works, use the Messages panel of the Mail & Groups
Preferences Dialog.
To bring up the Mail & Groups Preferences dialog box:
- Open the Preferences dialog. From the Edit menu of any
Communicator window, select Preferences.
- Under the canonical list to the left, under Mail &
Groups, click Messages.
Using the
Messages Panel
Use the Messages panel to set properties associated with your
outgoing messages:
- To send copies of your outgoing messages to yourself, check
one or both of the Self boxes next to Mail messages or Groups messages.
- To automatically send copies of your outgoing mail to another
email address, provide the address by using the Other address text-entry areas.
- To automatically copy outgoing messages to a folder:
- Choose the type of outgoing messages you want to copy to
yourself : checking either or both Mail messages or Groups messages and
optionally specifying an email address to someone else.
- From the folder drop down list box, choose the folder in which
you want copies saved. Please note that this folder grows over time.
Click the More Options button to set the following
preferences:
- Whether you want to show a full or abbreviated email name when
addressing a message.
- When sending messages that use 8-bit characters, choose
either:
- As is if you want to use 8-bit characters in message
headers. You can use 8-bit for most personal information, such as your real name and your
message subject. 8-bit characters are not encoded for sending and may cause problems on
systems not configured to handle 8-bit.
- Quoted printable MIME compliant if you use ASCII or
extended ASCII. Extended ASCII characters are encoded and decoded upon sending and
receiving.
You cannot use 8-bit or extended ASCII characters in email
addresses, nicknames, or in your phone number.
- The action taken when you send HTML messages to recipients not
listed as able to receive HTML formatted messages.
To dismiss the preferences dialog:
- Click OK to save all the changes you've made to all
preferences since bringing up the preferences dialog.
- Click Cancel to abandon all changes you've made to all
preferences since bringing up the preferences dialog.
Setting Mail Server
Preferences
To ensure Netscape Communicator is set up so you can send and
receive messages, follow these steps:
- Open the Preferences dialog. From the Edit menu of any
Communicator window, choose Preferences.
- Click Mail Servers.
Use the Mail Servers preferences dialog to verify and
identify your mail servers.
What's Next?
Using the Mail
Server Panel
Ensure all sections of the Mail Server panel are complete.
Netscape Messenger requires correct server settings in order to download and send your
messages.
To complete the Mail Servers Preferences dialog, follow these
steps:
- Mail server user name:
- Enter the user name. Your user name is your login name
identified to you by your system administrator or Internet Service Provider. Do not enter
your entire email address. Enter only your user name.
- Outgoing mail (SMTP) server:
- Enter the name of your SMTP server, or ensure your SMTP server
is correctly identified. Your SMTP server delivers your outgoing mail.
- Incoming mail server:
- Enter the name of your SMTP server (typically this is the same
name as your Outgoing mail server) or ensure your SMTP server is correctly identified.
Your SMTP server delivers your incoming mail.
- Mail Server Type (PC and MacOS): Ensure your POP3 or
IMAP server is correctly identified. POP3 and IMAP servers handle delivery of your
incoming mail.
Choose either:
- POP3
- Then check Leave messages on server after retrieval if
you want to save your mail messages on the mail server as well as on your local computer.
Otherwise, clear this checkbox if you want to store your messages only on your local
computer. (When you leave this checkbox unchecked, messages are deleted from your server
after they are downloaded to your local computer.)
Or
- IMAP and then:
- Check Keep copies of messages for offline reading if
you want to save copies of your mail messages on your own computer as well as on the mail
server . Otherwise, clear this checkbox if you want to store your messages only on the
mail server.
- Check Server supports encrypted connections (SSL) if
your IMAP server is configured to send and receive encrypted mail. If you are unsure if
your server supports encryption, contact the mail server administrator at your site.
- Check Move deleted message into Trash if you want to
use a trash folder to delete messages. Otherwise, clear this checkbox if you want to mark
messages for deletion and purge them when you compress folders.
More Mail Server Preferences dialog
(PC and MacOS)
You can also specify the following preferences for your mail
server:
- Enter a directory or folder location on your local machine
where you want to keep copies of your mail and group messages. Click Choose if you
want to browse for a location.
- If you selected IMAP as your mail server type, enter the
directory or folder location where you want to keep copies of your mail and group
messages. (If you selected POP3 as your mail server type, this option is disabled.)
- To automatically check for new mail, click Check for new
mail and enter the number of minutes of how often you want this to happen. If you
clear this box, new mail will not appear until you explicitly ask to get new messages.
- Choose if you want the system to remember your password so
that you do not have to re- enter it each time you start Messenger.
- Specify if your mail server supports encrypted passwords.
- Choose if you want to use Netscape Messenger services for
messages you receive from applications that support Mail Application Program Interface
(MAPI).
Details
Your user name is only one word and should not include the
site and domain portions.
Ensure you have the correct host name supplied for SMTP host.
This is the name of the host that is responsible for handling the sending of your outgoing
mail and Collabra messages. Most electronic messaging systems use the same host for
sending messages as they do for receiving messages.
Ensure you have the correct host name supplied for Mail Host.
This is the name of the host that is responsible for handling the downloading of your mail
messages. Most mail hosts require a user name and password.
Setting Groups Server
Preferences
To ensure Netscape Communicator is set up so you can download
Collabra messages, follow these steps:
- From any Communicator window, select Preferences from
the Edit menu.
- Click Mail & Groups.
- Click Groups Server.
Using the
Groups Server Preferences Panel
To use the Groups Server Preferences panel to provide
information necessary to list, subscribe to, and update discussion groups:
- Enter the name of your discussion groups server. The names of
discussion groups servers vary from site to site, so check with your system administrator,
help desk, or Internet Service Provider (ISP) for the name you must provide.
- Enter a port number where your discussion groups server
listens for requests. The standard default port number is 119, but this may also vary
among sites and services.
Click Secure to send and receive messages using
encryption and certificates (the default port number will change to a secure number
established by your host server).
- If you are using Windows or Unix versions of Netscape
Communicator, enter the path to a directory on your PC or workstation where your groups
server can download Collabra messages.
- Ensure you have the correct host name supplied for groups
(NNTP) server. Your NNTP server is the computer that handles your discussion-groups feed.
If you do not know the name of your groups server, contact your system administrator or
your Internet Service Provider, and ask for the name. Example: news
- If you are using Netscape Communicator on Windows or your Unix
workstation, provide the path name of a local directory where your groups server can
download discussion-group updates.
- PC Example: C:\Program Files\Netscape\Communicator\Collabra
Unix Example: /usr/people/mozilla/.news If
you are using Netscape Communicator on MacOS, you do not need to provide the name of a
news directory.
- Specify if you want to limit the amount of messages copied to
your local machine when you open a discussion group.
- To change other preferences, click a category on the left.
Click OK to close Preferences.
Setting Directory
Service Preferences
To add and configure use of directory servers, which enables
you to look up email addresses and address book cards, use the Mail & Groups
Preferences' Directory Panel. To open the Directory Panel, from the Edit menu of
any Communicator window, choose Preferences, then Mail & Groups, then Directory.
Using the Mail
& Groups Directory Preferences Panel
Use the Mail & Groups Preferences Directory panel to:
- Customize the order in which you search directory look-up
services
- Specify how you want names displayed when displaying the
results of a directory search
- Add or update the directory services in your list of
directories, which you access when looking up addresses
Using the Add Directory Server
Dialog
Use the Add Directory Server Dialog to add a directory server
to your list of servers. You can then choose the server when search address directories.
- Description is the directory service's name, which
appears in the list of directory servers.
- LDAP Server is the Internet address of the server, such
as ldap.netscape.com (which is not a real server, by the way).
- Search Root enables you to restrict searching to a
specific area. For example, c=JP restricts the search to Japan only.
- Port Number is the port at which the LDAP server is
listening. The default is 389.
Using the Directory
Server Property Dialog
Use the Directory Server Property dialog to provide contact
information for a directory server you want to use.
- Description is the directory service's name, which
appears in the list of directory servers.
- LDAP Server is the Internet address of the server, such
as ldap.netscape.com (which is not a real server, by the way).
- Search Root enables you to restrict searching to a
specific area. For example, c=JP restricts the search to Japan only.
- Port Number is the port at which the LDAP server is
listening. The default is 389.