Major Victorian hospital

Victoria’s largest provider of public health care services turned to iPRO to mitigate third party risk through automation.

iPRO has fully automated our contractor pre-qualification and compliance verification process.
Sujee Panagoda Director of Engineering & Infrastructure Monash Health

monash health

Monash Health is Victoria’s largest provider of public health services, providing healthcare to one quarter of Melbourne’s population.

Monash Health provides healthcare across the entire life-span from newborn and children, to adults, the elderly, their families and carers.



Episodes of care
provided in FY17


People admitted to
Monash Hospital


Ambulance arrivals at
emergency departments.


Babies delivered


Contractor management is not static with constantly changing laws and regulations and contractor documentation continually expiring. To achieve best practice and mitigate risk, the Monash team looked to expert partners and technology as a way to overcome challenges, including:


Maintaining visibility of who is onsite across multiple sites.


Standardising contractor management across a large number of sites.


Monash Health partnered with iPRO to implement an enterprise technology platform and provide an independent contractor compliance verification service. The benefits of the solution include:


Substantially cutting admin burden with a team of iPRO experts completing the contractor verification and management of compliance status.


Minimising risk with an integrated platform that ensures both organisations and workers are compliant before attending sites.

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