Privacy Policy

1. Overview

iPRO is bound by privacy principles and various legislation that applies in relation to any Personal Information collected by iPRO.

This document outlines iPRO’s policy for the protection of Personal Information collected in accordance with the Privacy Act 1988 (Commonwealth) and New Zealand Privacy Act 1993.

2. Definitions 

In this Policy:​

“Act” means in the case of users based in Australia the National Privacy Principles contained in the Privacy Act 1988 and in the case of users based in New Zealand the New Zealand Privacy Act 1993.

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“App” means the contractor safety and compliance applications developed and managed by iPRO, including the web applications hosted at www.ipro.net and the iPRO mobile applications available on the Apple App Store and Google Play.

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“Personal Information” is defined in the Act as “any information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion”. Such information may include your name, phone, mail, email, date of birth, your interactions with our App and other information you choose to provide or are required for the purposes of dealing with iPRO as a customer, potential customer, supplier, job applicant, stakeholder, contractor or in some other capacity which may identify you.

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“iPRO” refers to iPRO Group Pty Ltd (ACN 160 608 195) and its related entities.

3. How Personal Information will be Collected 

iPRO may collect Personal Information directly from you, including your name, address, contact number, email and other personal details when you:

• Contact us by phone, mail, email or in person; and

• Visit our website or use our App

We may also collect the following non-personally identifiable information, which for the purpose of this Privacy Policy will be included in the definition of “Personal Information”:

• Device type and versions;

• Browser type and version;

• Language;

• Operating system;

• Pages viewed whilst using the App; and

• Activity logs associated with App usage

Should you provide iPRO with Personal Information about another person, you must obtain their consent and let them know about this policy, prior to giving their information.

iPRO may also collect Personal Information from third parties, such as third-party service providers, credit reporting agencies, law enforcement agencies and government entities.

4. How your personal information may be used

iPRO’s use of Personal Information will be limited to:

1. For the purposes of facilitating the aims of the iPRO platform (eg. Contractor compliance, Modern Slavery Assessment);

2. Development and improvement of products and/or services.

3. Relationship management and marketing

4. Answer your questions and to provide you with information regarding products and services of iPRO;

5. Provide you with customer service;

6. Meet our legal obligations;

7. Manage and resolve any complaints and issues;

8. Carry out internal administrative functions;

9. Monitor and record phone calls for the purposes of training and customer service;

10. Gauging visitor traffic, trends and delivering personalised content to you;

11. Market research;

12. Other purposes with your consent, whether written, verbal or implied; and

13. In accordance with permissible uses under the Act

iPRO will not use or authorise the use of your Personal Information for any purpose other than as set out above or for any other purpose made known to you at the time of collection of your Personal Information.

Your Personal Information will not be shared, sold or disclosed for any other purpose.

5. Disclosure of your personal information 

iPRO will only disclose your Personal Information to a third party in the following circumstances:

1. To any third party organisation for any authorised purpose;

2. To your representative with your consent, which may be given in writing, verbal or implied from your conduct or as nominated by you as your executor, trustee or legal representative. We will take reasonable steps to ensure that your representative undertakes to protect your privacy; and/or

3. To iPRO’s accountants and legal advisors, information technology service provider, financial institution, law enforcement agency or government authorities as reasonably required.

Your Personal Information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

6. Protection of your Personal Information 

Personal Information collected by iPRO will be stored by iPRO in hardcopy and/or electronic form. iPRO takes reasonable measures to keep all Personal Information secure and protected from interference, misuse, or loss and from unauthorised access, modification or disclosure and will be restricted to persons properly authorised.

If iPRO determines that your Personal Information is no longer needed for the particular purpose it was collected, iPRO will take reasonable steps to destroy or permanently de-identify that Personal Information.